Privacy Policy

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  • Privacy Policy

Privacy and SPAM Policy

SPAM/Unsolicited Electronic Communication
We are committed to only contacting you about a customer initiated inquiry or providing you with information that we believe you may be interested in based off of previous history.

In turn, We pledge the following..
We pledge to not be a nuisance, flooding your inbox with emails.
We pledge to only send you information that you may be interested in or is related to a previous inquiry.
We pledge to respect your wish to unsubscribe when you request it.
We pledge to respect your wish to opt out of all electronic communication.
We pledge not sell your name or email address.
We pledge to uphold the trust you have in us.

Aardvark Air Conditioning & Heating is committed to protecting our customers privacy. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Web site located at URL

Please read this Privacy Policy carefully to understand how we will use and protect your personal information. We will never share your personal information with anyone except as described in this Policy. Changes to this Policy will be announced on our Web site at least ten days in advance, so please check back periodically.

Questions regarding this Policy should be directed to or
we may also be contacted directly at the following address:

Aardvark Air Conditioning & Heating
11111 Neeshaw Drive
Houston, TX 77065

Information we collect
In order to better provide you with numerous products and services, we collect some information about you. Our primary goal in collecting information from you is to provide you with a smooth, efficient and customized experience while using our Site. We only collect information that is necessary for us to process your request. We may perform statistical analyses of aggregate customer behavior. This allows us to measure relative customer interest in the various areas of our site for development purposes. Any information we collect is used for our own internal purposes to improve the content and navigation of our site, to enhance users experiences when visiting our site, to customize the content and/or layout of our pages, and to provide the services required by an individual customer. We also use information to notify consumers about updates to our site, to complete user initiated transactions, to trace false orders and to contact consumers directly, or through our third-party service partners, for marketing purposes. The information collected from you includes Personally Identifiable Information which is defined below:

Personally Identifiable Information: "Personally Identifiable Information" refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information is requested when you register with us, order a product or service, fill out surveys, participate in contests or sweepstakes, correspond with us, or otherwise volunteer information, for instance, through the use of one of our reminder services. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial information, like your credit card number. With this information, we can fill your service and product orders and better provide you with personalized services.

With whom do we share your information?
The information collected by our Site is used to process service or product orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our Site. We will disclose your Personally Identifiable Information to third parties to charge your credit card (or process your check or money order, as appropriate), fill your order, deliver your order and deliver promotional emails to you from us. For example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service to deliver products that you ordered. We do also share Personally Identifiable Information with distributors for the purpose of fulfilling and delivering your orders. You, as an account holder, can opt out from our disclosure of your information for marketing purposes at any time by sending an e-mail to, detailing your interest in being excluded from the program. Respecting your privacy, we do not sell or share your personally identifiable information with third parties so that they may contact you about their products or services.

Requests From Law Enforcement:
From time to time, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Security Measures
The Aardvark eStore is protected by industry standard SSL encryption. Our customers can be assured that their personal information, including credit card information, is safe. Information such as credit cards or payment arrangements should not be sent via unencrypted methods such as contact us submission or email. Should payment information need to be adjusted or special arrangements made, please call us at 281-955-1163.

If you are looking for a Houston air conditioning company please call us today at 281.955.1163 or complete our online service request form.

Request a technician or call us at 281-955-1163